Warranty Process
- Limited Lifetime Warranty: Our paddles are covered against any issues for the lifetime of the original paddle for the original owner.
- Registration Required: To activate your warranty, you must register your paddle within 30 days of purchase. Registration can be completed online by following the guide below.
- Original Owner: The warranty applies only to the original purchaser of the paddle and is non-transferable.
What's Covered
- Defects In Materials: This includes any issues arising from the materials used in the construction of the paddle.
- Workmanship: The warranty covers any defects in the craftsmanship of the paddle's construction.
- Wear and Tear: We will repair or replace, at our discretion, any paddle that shows signs of wear and tear under normal use conditions.
- Misc Issues: If you have any issues with your paddle, we will repair or replace your paddle, no questions asked.
What's Not Covered
- Loss or theft: The warranty does not cover loss or theft of the paddle.
Register Your Product
To qualify for a warranty claim, you need to register your product within 30 days of purchase. You can register your product by visiting the following URL.
How to Make a Warranty Claim
If you believe your paddle has an issue covered by the warranty, please follow these steps:
- Fill out the warranty claim form at the following URL.
- Our team will assess the claim and provide instructions on how to proceed.
Please note that all warranty claims are subject to review and approval by our team. If your claim is approved, we will repair or replace the defective paddle at our discretion.
If you have any questions about our warranty policy or need assistance with a warranty claim, please don't hesitate to reach out to our customer support team. We're here to ensure your satisfaction and enjoyment of our paddles.